Privacy notice

This notice explains what personal data Kuhana collects, why, how long we keep it and what you can ask us to do with it. It is written to meet the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

What we collect and why

When you send a request (a quote, a test drive or ride, or a financing check) we collect what you type into the form: your name, mobile number, city or municipality, optional email address, and any optional details you add (when you plan to buy, whether you prefer cash or financing, the down payment and monthly budget you have in mind, and your type of work). We also record the model or variant the request is about, the page you sent it from, the page you first arrived on, the referring site and campaign tags in the link you followed.

We use this only to respond to your request: to contact you about it and, where you asked for a quote or financing check, to help you get one. We do not sell this information, and we do not use it for unrelated marketing.

When you browse we record page views and a few actions (for example using the calculator, opening a comparison, or tapping a dealer's phone number) against a random identifier stored in your browser. This log contains no name, phone number or email address. If the content delivery network in front of the site reports a city or province for a visit, we store that; we do not store IP addresses in this log. We use it to understand which models and tools people find useful.

To prevent abuse of the forms we keep a one-way hash of the sender's IP address with each request and short-lived counters. The hash cannot reasonably be turned back into an address and is not shown to staff.

Consent

We ask for your consent with an unticked checkbox before you send a request. We record the date and time you agreed and the version of this notice in force (currently 2026-11-13.v1). You can withdraw consent at any time by asking us to delete your request.

Embedded posts and cookies

Some pages can show posts from a brand's official Instagram, Facebook, YouTube or TikTok account. These are loaded from those services only after you allow embedded posts in the banner or on the post itself, because they may set cookies and receive your IP address. Until then we show a plain link. Your choice is stored in your browser.

Kuhana itself does not use advertising cookies.

How long we keep it

Requests are deleted 24 months after you send them, automatically. You can ask us to delete yours sooner. Anonymous browsing records are kept in aggregate form for trend analysis.

Who can see it

Only authorised Kuhana staff can see requests, in an access-controlled inbox, and their actions there are logged. We use service providers to host the site and database; they process data on our instructions.

Your rights

Under the Data Privacy Act you have the right to be informed, to access the personal data we hold about you, to object to its processing, to have it corrected, to have it erased or blocked, to data portability, and to claim damages for inaccurate or unlawfully obtained data. You may also lodge a complaint with the National Privacy Commission.

To exercise any of these rights, including deletion of a request you sent, contact us using the details below and tell us the mobile number you used. We will verify the request and act on it without undue delay.

Contact

Privacy requests: use the contact address published on our about page. The name and contact details of our data protection officer will be listed here before public launch.

Changes

If we change how we use personal data we will update this notice and its version number, and ask for consent again where the law requires it.